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Pacificspins Casino, on your own terms

Play only from 18, and every Pacificspins Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit

Licensed & AuditedMGA/B2C/394/2012, independently tested by eCOGRA, SIQ and BMM Testlabs

Protection at a glance

Check the basics before you sign in

You will know who licenses this casino and where to turn for limits, exclusion and help.

Minimum age18+

LicenseMGA/B2C/394/2012

National registerBetStop

Helpline1800 858 858

Limits and exclusion help[email protected]

Built-in safeguards

Which tools can you switch on today?

You will know which of the five account tools to switch on and when.

Set before, not after

A deposit limit caps what you can put in over a period you choose, so the ceiling is set before play rather than after a loss. Switch it on when you want one number to hold the month.

What stops the session?

A loss limit stops the session at a total you accept in advance, which matters on days when play runs longer than you planned. Switch it on whenever losses could drift past your budget.

Do you know how long you have played?

Session time reminders interrupt play at intervals you pick, so an evening does not quietly turn into a whole night. Switch them on when you tend to lose track of the clock at the screen.

A break that holds

Self-exclusion closes your access to the account for a period you fix, for when a break needs to be firmer than good intentions. Switch it on if you want the decision made once, not nightly.

Review your spend mid-session

Reality checks show your time played and money spent at points you set, keeping the numbers visible while you play. Switch them on if the figures are easier to face in small, regular doses.

No mystery here

Choose your limit inside the account

It removes the worry that changing a limit means paperwork or a wait on the phone.

Open the settings menu

Open your Pacificspins Casino account settings from the menu once you are signed in, and check you are in the limits area rather than the profile view.

Before and after the change

Find the limits section, which sits apart from payment and bonus details, and glance at any figure already showing so you know what you are changing.

Match it to your budget

Pick deposit, loss or session time, then choose a figure that fits your budget rather than your last result. Check the field before you save it.

A limit saved

Confirm the change and look for the confirmation on screen, since a saved limit is what protects you next session. Note what the page tells you about the change.

A clearer head, a firmer boundary

Breathing room before play. Switch on a time-out for hours or days from your account settings. Play stops for that stretch, so the choice is made before the next session rather than after a loss. It suits a busy week or a heavy head.

Play kept out of reach. Close your casino account for a long stretch with self-exclusion, chosen in the account settings when a pause no longer feels like enough. The closure cannot be lifted early, so play stays out of reach.

A register behind you for months. Join BetStop, the national self-exclusion register run by the Australian Government, in about five minutes online, or ask a support person to help. It runs for at least three months and up to life; lifting it early needs a statutory declaration after seeing a counsellor or GP. betstop.gov.au

A household where gambling reaches too far

Joining at eighteen. Enter your date of birth at sign-up; accounts are only for players aged 18 or over. Send photo identification before the first withdrawal so the age on the account is confirmed.

Cover every screen at home. Install blocking software on the shared computer and each phone, set to cover gambling sites. Agree as a household that nobody switches the filter off without telling the others.

The one watching. Choose a calm moment to say what you have noticed, using behaviour you saw rather than labels. Ring the National Gambling Helpline yourself for guidance on how to keep the conversation steady.

Early warnings worth acting on

Catching these signs early keeps the choice with you rather than the habit. A limit or a pause is the first step, and either one can be set in your Pacificspins Casino account before the next session starts.

Look for these in your own week rather than in a score:

Checking results before you get out of bed
Spending money set aside for bills
Borrowing to get back in the game
Telling people you stopped when you didn't
Chasing a loss the next evening
Losing track of hours without noticing
Feeling flat on days you don't play

Three services listed

Who can you call tonight?

Reach for this when the worry has grown louder than the play itself.

National Gambling Helpline

The National Gambling Helpline is free and confidential, for players and relatives alike, answering at any hour with chat and email counselling plus a directory of local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia holds peer support meetings across the country, where people who gamble share what works and what does not, and keep each other steady. gaaustralia.org.au

National Debt Helpline

The National Debt Helpline offers free financial counselling for gambling debt, Monday to Friday from 9:30 to 16:30, for players and the people supporting them. ndh.org.au

Limits and exclusions explained

Ask before you switch anything on

After reading, you will know which lever to pull and what each one does.

What age do I need to be to hold a Pacificspins account?+

You need to be 18 or older, and we confirm age during verification before any withdrawal is processed. Photo identification is one of the documents we ask for at that stage. An account that fails the check is closed.

Can limits be set on the mobile version of my account?+

Yes. The account area is the same section on a phone or a desktop, so deposit and loss limits sit in the same place. Open it from your mobile browser, choose the figure and save it. No extra app is needed.

What does a short pause do to my account?+

A pause blocks deposits and play for the days you choose, while your balance and history stay intact. Once the period ends, the account reopens on its own and you can deposit and play again. Nothing needs to be cancelled.

Is there a way out of a self-exclusion before it finishes?+

No. A self-exclusion runs for the whole period you picked and cannot be cut short, even if you change your mind the next morning. Treat the choice as a firm commitment rather than a trial. Set a period you can live with.

Who do I contact to shut my account down for good?+

Email [email protected] and ask for permanent closure; we confirm when it is done. You can also reach the team by live chat or phone if you want to talk it through first. Closure removes access, so decide with a clear head.

Will a self-exclusion at Pacificspins cover other gambling sites?+

No. The exclusion you set here applies to this account only, so other operators would still accept you. For a block that follows you everywhere, use BetStop, the Australian national register run by the government through ACMA. It covers licensed online and phone wagering providers.